research

Why I Disliked Google’s UX Design Certificate Course but Took it Anyway

Google’s Professional Certificate programs on the Coursera learning platform are wildly popular. The one I completed in the fall of 2024 –Google UX Design– has over a million learners enrolled. Unfortunately, I am not the student they had in mind when they built that course. So, much of the content was irrelevant to me. A

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woman and robot holding hands looking to the sky

Religious Trust in the Unseen Translates to Trust in AI

A recent study found people with higher religiosity (strong religious feelings or beliefs) are more trusting of things they can’t see, which leads to greater trust in and positive evaluations of companies using artificial intelligence. While prior research has found that higher religiosity consumers are often resistant to change and hesitant to adopt new technology,

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Communications Research in Business Settings

One of my SUNY Oswego graduate school professors revealed something to me last semester about her undergrad communications students. Most, apparently, possessed a general dislike of communications research. According to my professor, a number of them chose to study communications because it wasn’t math. They were word-oriented and number-averse. Unfortunately, you can’t successfully conduct or

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